FAQ


Q : Who are we?

A :Joyous Journey Express ( JJ Express)

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Q : What is the procedure of Bus ticketing system?

A : As soon as we receive the booking along with full payment , we will go ahead and book the seat. We will send out Initial an email to acknowledge within 24 hours of receiving your booking. 

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Q : Why haven't I received my email with ticket information immediately after making the payment?

A : Due to the fact that we review all bookings before processing further, it might take sometime but no more than 24 hours.

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Q : How are the payment process? Is it secure?

A : We do accept either Visa Master,MPU card payment, bank transfer or deposit to our jj express registered account methods.

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Q : Can't book some date? Why some date are blocked?

A: There are certain days when some bus lines do not  run such as Myanmar New Year festival.

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Q : What is the different between (First Class) 2+1 seat and (Business Class) Super Seat 2+2 seat?

A: It means the number of seats in a row on bus. It means 2+1 has first Class , Bus Attendant , Service Snack Box, Coffee, Soft Drink, Digestive Sweet. And 2+2 Business Class is cheaper than 2+1, you can get the most comfortable and safest First Class(2+1) and Business Class (2+2) Super Seat.

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Q : What do I need to bring to Bus station to take bus?

A : You just need to provide our complete E-ticket at the Bus gate along with your NRC or passport to verify that you are the right passenger. Moreover, passengers are suggested that they bring along their NRC when they travel at all time.

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Q : Can I cancel or refund?

A : Booking can not be cancelled and is non-refundable as we book and pay in full to the Bus company as soon as we receive the booking from you so that we can secure nice seat for our customer.

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Q : Which bank can I pay-in the deposit money?

Coming Soon


 


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